CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call us at 1 626 923 8956 or send us an email at hummingbirdboutique11@gmail.com

 
PRIVACY POLICY
This privacy demonstrates how Hummingbird boutique uses and protects any information that you give Hummingbird boutique when you use this website.
Hummingbird boutique is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Hummingbird boutique may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
NameContact information including email addressDemographic information such as postcode, preferences and interestsOther information relevant to customer surveys and/or offersWhat we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.We may use the information to improve our products and services.We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. 
 
SHIPPING POLICE
Orders are packed and shipped Monday - Friday only. Most orders are shipped within 2 business days from the order date. Orders placed on weekends and select holidays are processed on the follwing business day.
If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days. Orders with out of stock item(s), may take an additional 5 business days to process and ship.

Hummingbird boutique ships to all 50 United States and P.O. Boxes.
We do offer both Standard Shipping and Express Shipping.
Standard delivery usually arrives within 4 - 9 business days from the shipped date, not including holidays.
RETURNS POLICE
There are no refunds. Exchange for different size only. If item is out of stock, you can exchange for different item.
Please return your item within 7 business days from date received as stated on tracking information. If 7 days have gone since your purchase, unfortunately we can't offer your an exchange.
To return your item, we require receipt and you must state reason for the return.
All returned items must be unworn, unwashed, unaltered, Stain free, odor free, and with original hummingbird Boutique tags attached. The following are FINAL SALE and may not be returned. accessories, bodysuits, items from our bandage collection, and any items purchased on sale may not be returned. 
Once your item is received and inspected, we will send you an email to notify you that we have received your returned item.
Shipping
 
To return your product, you should mail your product to; 16624 Kelwood St, La Puente California 91744.
 
You will responsible for paying for your own shipping cost for returning your item and for new item when exchanging. we recommend you using a trackable shipping service. we do not guarantee that we will receive your returned item. 
 
              Thank you for your support!
 
         Hummingbird Boutique

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